Handover Readiness: Snagging, O&M Manuals, and Move-In

Start snagging in zones

Waiting for whole-project completion before snagging creates congestion and rework pressure. Zoned reviews enable earlier close-out and cleaner final inspections.

Treat documentation as part of delivery

Operation and maintenance manuals, warranties, and commissioning records should be compiled during construction, not after completion.

Plan move-in support and aftercare

Occupier induction, seasonal commissioning checks, and clear defect response pathways improve long-term performance and client confidence.

• Schedule user training for key systems before occupation.
• Confirm defect liability response times in writing.
• Set a 30-day and 90-day post-occupation review cadence.